Shipping & Return Policy

Delivery & Shipping Information – LibaaseKhas

Estimated Delivery Time:

Shipping Charges:

Within Pakistan: Free of charge
International Orders: Shipping charges are calculated at checkout based on package size and destination.

Courier Services:

Domestic & International: We primarily use PostX for all shipments. In rare cases, an alternative courier may be used if necessary.

Order Tracking:

Once your order is dispatched, you’ll receive a shipping confirmation email containing your tracking number and courier details. Please check your Inbox and Spam/Junk folders to ensure you don’t miss it.

Customs & Import Duties:

International customers may be required to pay customs duties or import taxes upon the arrival of goods in their country. LibaaseKhas is not responsible for these charges. Payment must be made by the recipient to clear the order from customs.

General Guidelines:

Products purchased from the LibaaseKhas Online Store are eligible for exchange only if they are unused, unwashed, and retain all original tags and packaging.
Sale items can only be exchanged if the product is defective or incorrect.
We do not offer cash refunds. Instead, customers will receive a store credit voucher equivalent to the order value, valid for use on our online store.

Exchange Conditions:

Exchange requests must be submitted within 14 days of receiving your order.
International Orders: Exchanges are only possible if an incorrect item is received or the product is defective.
Custom Orders: No exchanges or refunds are offered for customized items.
To request an exchange, please contact our customer support team. You will be given a return address and further instructions.
For exchanges involving non-faulty items, customers are responsible for both the return shipping and applicable exchange charges.

To cancel an order, email us at aperalfiesta@gmail.com before your order is processed.
Orders cannot be canceled once shipped.
For stitched orders, cancellations are only accepted within 2 days of order placement.
LibaaseKhas reserves the right to cancel any order due to:
- Stock unavailability
- Pricing errors
- Failed or declined payment from the bank or credit card issuer